It is not allowed for children under fourteen years without the consent of the holders of the parental authority or guardianship, the assignment of user status on this website, under Article 13.1 of R. D. 1720/2007. Failure by the user of this condition will result in the cancellation of the data provided.

Please be informed that their personal data will be incorporated into a file owned by EX-FACTORY, S.L. created for the purpose of offering our services and products, and conduct market research communications. The data will remain on file to send offers of products and / or services and / or advertising and commercial prospecting EX-FACTORY, S.L.,by any means, including electronic, for what you expressly consent. . They will be treated according to the principles of data quality, in order at all times with the provisions of Law 15/1999, of December 13, Protection of Personal Data. Files, premises and treatment systems comply with security measures that corresponds to the nature of the data provided, according to Royal Decree 1720/2007 of 21 December. Under the stipulations of Article 14 of Royal Decree 1720/2007 of 21 December, shall within thirty days to object to the processing of personal data, meaning that if no rule to that effect consents treat their personal data. At any time, you can exercise your cancellation rights, and Rectification Access, Opposition, by written and crediting his personality directed to EX-FACTORY, S.L., Industrial Estate Finca Lacy, street Envelope, plot G-2, CP 03600, Elda ( Alicante), Spain.

Through this press EX-FACTORY, S.L., established in Industrial Estate Finca Lacy, street Envelope, plot G-2, CP 03600, Elda (Alicante), Spain, Tel .: 965 396 938, hereby informs consumers and users web site its policy of protection of personal data, so that users can freely and voluntarily whether they wish to provide EX-FACTORY, S.L., Personal data that are required for the provision of services or sale of products, offer budgets that have previously requested by any means, and answering queries, during subscription, registration or completion of any form of online data.

EX-FACTORY, S.L., reserves the right to modify this Privacy Policy to keep it adapted to the existing legislation on data protection. In such cases EX-FACTORY, S.L. will announce on this website changes with reasonable notice before its implementation.

Visiting this website does not imply that the user is obliged to provide any information about it. In the event that the user provides any personal information, the data collected on this website will be processed fairly and lawfully at all times subject to the principles and rights enshrined in Law 15/1999 of 13 December, Protection of Personal data (LOPD) , and other regulations.

The right to information

Under Article 5 of the LOPD we inform you that the data supplied by you will become part of the file GES001.DBS EX-FACTORY, S. L., and are duly registered in the General Data Protection Registry, the only recipient of the information provided. The goal of treatment is the management and administration of the customer base to lend the service or provide the requested product, and collection thereof, make budgets and to send commercial communications by any means (postal or electronic) on various products and services provided by the company, consenting you expressly. The data is EX-FACTORY, S. L. is domiciled in Industrial Estate Finca Lacy, street Envelope, plot G-2, CP 03600, Elda (Alicante), Spain may exercise their rights of access, rectification, cancellation and opposition sending writing to the above address with the requirements in Instruction 1/1998 of the Spanish data Protection Agency on the exercise of these rights, or in person at our headquarters proving their identity.

At the time of proceeding with the collection of data indicating the voluntary or mandatory data being collected will be indicated. The refusal to provide classified as compulsory data will make it impossible to provide the product or service contracted. The user must provide their data and keep them updated to the database communicate any change in their data. Users who provide personal information about another person, must himself, where appropriate, to inform the data subject of the provisions of this Privacy Policy.

Informed consent

Consequently, users who provide personal data on this website unequivocally agree incorporating them into the automated file GES001.DBS which is responsible for the purposes specifically identified above.

The principle of data quality

The personal data provided by users will be accurate and updated so that they respond truthfully to the current situation of the affected. Therefore, the user must answer for the veracity and accuracy of the personal data and communicate any modification thereof to occur in the future. EX-FACTORY, S. L. shall cancel the personal data collected when no longer necessary or relevant for the purpose for which they have been collected or recorded. The cancellation will result in the blocking of data, preserving only available to public authorities, judges and courts, for the attention of potential liabilities arising from treatment, during the period of limitation thereof. Met that deadline will proceed to delete your personal data.

The principle of data security

EX-FACTORY, S. L. has adopted all technical and organizational measures to ensure the security of personal data and prevent alteration, loss, or unauthorized access. The security level adopted is in line with the nature of the personal data.

The use of cookies

Cookies are small data files or set of characters that are stored on the hard disk or the temporary memory of your computer whenever you access the pages of certain Web sites. Are used to that accessed server can meet user preferences to return it to connect. Access to this website may involve the use of cookies, which will aim to facilitate the process of online purchase of products or services offered, and serve advertising or certain content or information of interest to the user. Cookies can not read cookie files created by other providers. The user has the ability to configure your browser to be warned when receiving cookies and to prevent installation of cookies on your hard drive. To do this, the user should consult the instructions and manuals of your browser for more information. No cookie can extract information from the user's hard drive or access personal information. Simply associate the browser of a specific computer to an anonymous code. The only way that the private information of a user is part of a cookie file, is that the user personally give this information to the server. Sending commercial communications via e-mail or other means of electronic communication. Since the email address of the user is a personal data when they can identify, by collection in the form of online data the user expressly authorizes EX-FACTORY, S. L. treatment for sending concerning commercial or promotional communications the products or services offered by the company. These communications will be preceded by the word advertising at the beginning of the message and clearly identify EX-FACTORY, S. L.. However, you may at any time revoke his consent to receive commercial communications by simply notifying our email address ( or by calling 965 396 938.


The supplier will send the products to the distribution warehouse, from where will the products whose final destination is the address that the buyer set. Each time you go to send an order, the buyer will receive an email.

Transport costs shall be borne by the buyer.

The purchase order corresponding to the order will be available in EX-FACTORY S.L., once the payment, which may be viewed using the link is confirmed: "My Orders" from the issuance email. This original purchase order includes delivery charges and VAT.

EX-FACTORY S.L. will ask its customers to choose the place of delivery and must specify your home, office or center where they want it delivered the product. The delivery time is between 2 and 15 working days (or more, depending on the country).

EX-FACTORY S.L. inform the customer of the output of the order of distribution warehouse, by sending an email.

Each delivery is considered completed from the provision of the product to the customer by the carrier, materialized by the control system used by the carrier. For the recipient to check the order at the time of delivery and then make all reservations and complaints appear justified, even you have the possibility to reject the package, if it had been opened or have obvious signs of deterioration.

Reserves and claims should be directed to EX-FACTORY S.L. by email to the address found on page EX-FACTORY S.L..


Warranties and after-sales services are governed by Royal Decree 1/2007 of 16 November approving the text of the General Law for the Protection of Consumers and Users. According to this standard, the seller is obliged to deliver to the consumer and user products which comply with the contract, responding against him for any lack of conformity. The consumer and user is entitled to repair the product, its replacement, the price reduction or termination of the contract.

Liability, litigation and applicable law

EX-FACTORY S.L. It could not be considered liable for breach of contract in case of stock shortage or product unavailability, force majeure, disruption or total or partial strike in particular postal services and transport and / or communications, flood or fire . In case of dispute, the Member shall be addressed in priority to EX-FACTORY S.L. to obtain a friendly solution.

Madrid Courts are competent. the general conditions of sale in Spanish language shall be interpreted and made in accordance with Spanish law. Any disagreement which may arise on the occasion of its validity, interpretation or execution will be submitted to the Courts of Madrid, to which exclusive attribution of competence is expressly made.

Modification of the general conditions of sale

EX-FACTORY S.L. . It reserves the right to modify the general conditions of sale without notice and may change, delete or add content and services provided through the same as the way in which these appear presented or located on their servers.

These changes must be accepted by the user each time you make a purchase effective through the EX-FACTORY

Members of the "Private Community of EX-FACTORY S.L." " they are not satisfied with the amendments to the general conditions, must notify and, from the date on which the new version will be effective, should stop using the services EX-FACTORY S.L..In the event any of the terms of the general conditions it is illegal or tax shall be null and void and applied as agreed by the parties and, failing the above in the Spanish Civil Code.